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+ .FieldExplanation{margin-top:2px;}.WidgetSimple .ActionList .CallForAction ~ select{margin-top:-5px;}.CallForAction,.cke_dialog_footer_buttons a.cke_dialog_ui_button{padding:0px;background:#eee;border:1px solid #ccc;border-bottom:1px solid #bbb;display:inline-block;cursor:pointer;transition:all ease-in 0.2s;border-radius:0px;}.CallForAction.Inline{position:relative;top:-1px;}.CallForAction:disabled{cursor:default;}.cke_dialog_footer_buttons a.cke_dialog_ui_button{font-weight:bold !important;}.cke_dialog_footer_buttons a.cke_dialog_ui_button:hover{background-color:#e5e5e5;border-color:#999;}.CallForAction.Hidden{display:none;}.CallForAction.LittleSpacingTop{margin-top:5px;}.ActionList li a.Fullsize,.CallForAction.Fullsize{display:block;}.CallForAction.Fullsize{width:100%;box-sizing:border-box;text-align:center;}.CallForAction.Fullsize + .FieldExplanation{border:1px solid 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0px;border-color:#CCC;background-color:#EEE;}#ProgressBar li > span{display:block;background-image:url(../img/ProgressBarArrow.png);background-repeat:no-repeat;background-position:center right;}#ProgressBar li a{padding:12px 7px 13px 12px;color:#484848;text-decoration:none;font:13px/18px Helvetica Neue,sans-serif;display:block;height:42px;border-style:solid;border-width:1px 0px;border-color:#F4F4F4;background:url(../img/ProgressBarIsolator.png) no-repeat left 6px;cursor:default;text-align:left;}#ProgressBar li span a span{color:#ABABAB;font-size:11px;line-height:12px;text-shadow:inherit;display:block;}#ProgressBar li:first-child,#ProgressBar li.First{border-left-width:1px;}#ProgressBar li:first-child a,#ProgressBar li.First a{border-left-width:1px;padding-left:14px;background:none;}#ProgressBar li:last-child{border-right-width:1px;}#ProgressBar li:last-child a{border-right-width:1px;padding-right:14px;}#ProgressBar 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button{background:#eee;border:1px solid #aaa;display:inline-block;margin-right:5px;transition:all ease 0.3s;}.WidgetSimple .WidgetMessage button:hover{cursor:pointer;background:#ddd;}.WidgetSimple.HasOverlay{position:relative;overflow:hidden;}.WidgetSimple .Overlay{position:absolute;box-sizing:border-box;left:0px;top:0px;height:100%;width:100%;background:rgba(255,255,255,0.1);text-align:center;font-size:16px;z-index:2;}.WidgetSimple .Overlay i{position:absolute;top:50%;margin-top:-8px;left:50%;color:#777;margin-left:-8px;}.WidgetSimple .Overlay i.fa-check{color:#5BAD5B;}.CallForAction span i.fa-plus-square{color:#35A835;}.CallForAction span i.fa-rocket{color:#C4632F;}.CallForAction span i.fa-download,.CallForAction span i.fa-upload{color:#2D6F9E;}.UserChatIcons{float:right;}.UserChatIcons.Block{float:none;margin-top:2px;}.UserChatIcons i{color:#999;margin-right:3px;}.UserChatIcons .Unavailable i,.UserChatIcons .Unsupported i{opacity:0.4;}.UserStatusIcon{cursor:default;margin-right:3px;}.UserStatusIcon.Inline{margin-right:0;}.UserStatusIcon.Active i{color:#0a0;}.UserStatusIcon.Offline i{color:#000;}.UserStatusIcon.Unavailable i{color:#d00;opacity:1;}.UserStatusIcon.Away i{color:#fb0;}button.HighlightHint{animation:ButtonHint 0.7s infinite alternate;}button.HighlightError{animation:ButtonError 0.7s infinite alternate;}.WidgetSimple.Tabs > .Header{padding:0px;overflow:hidden;}.WidgetSimple.Tabs > .Header a{display:block;float:left;padding:7px 9px;color:#333;}.WidgetSimple.Tabs > .Header a.Disabled{color:#999;cursor:not-allowed;text-shadow:1px 1px 1px #fff;}.WidgetSimple.Tabs > .Header a:not(.Disabled).Active,.WidgetSimple.Tabs > .Header a:not(.Disabled):hover,.WidgetSimple.Tabs > .Header a:not(.Disabled):active{background:#777;color:#fff;}.WidgetSimple.Tabs > .Content > div{display:none;}.WidgetSimple.Tabs > .Content > div.Active{display:block;}.LoginScreen .MessageOfTheDayBox{width:350px;margin:auto;text-align:justify;margin-top:15px;}.LoginScreen .WidgetSimple.MessageOfTheDayBox h2,.LoginScreen .WidgetSimple.MessageOfTheDayBox p{padding:0px 15px;}.LoginScreen .WidgetSimple.MessageOfTheDayBox h2{padding:5px 0px;}@keyframes ButtonHint{from{box-shadow:none;}to{box-shadow:0 0 10px green;}}@keyframes ButtonError{from{box-shadow:none;}to{box-shadow:0 0 10px red;}}}
@media screen,projection,tv,handheld{.ControlRow{position:relative;overflow:hidden;min-height:24px;background-color:#fff;}.ControlRow a{color:#555;}.ControlRow a:hover{color:#333;}.ControlRow a.Active{color:#fff;}.RTL .ControlRow .Tabs{float:right;}.ControlRow li{padding-left:2px;float:left;position:relative;}.RTL .ControlRow li{margin-left:0;margin-right:-3px;float:right;}.ControlRow li:hover{background:#bbb;}.ControlRow li.Active,.ControlRow li.Active:hover,.ControlRow li.Active:active{background:#5D5D5D;padding-left:2px;}.ControlRow li > a{padding:7px 12px 7px 11px;color:#111;font-size:11px;display:block;}.RTL .ControlRow li > a{padding:7px 11px 7px 12px;}.ControlRow li:hover > a{color:#000;}.ControlRow li.Active > a,.ControlRow li.Active:hover > a,.ControlRow li.Active:active > a{color:#FFF;}.ControlRow li > a > span{padding-left:4px;}ul.ContextFunctions{position:absolute;right:0;top:0;}.RTL ul.ContextFunctions{right:auto;left:0;}h1 ul.ContextFunctions{top:-4px;}ul.ContextFunctions li{padding-left:3px;}ul.ContextFunctions li span{position:absolute;left:-9999px;top:-9999px;}.RTL ul.ContextFunctions li{float:right;}ul.ContextFunctions li.ContextHelp a,ul.ContextFunctions li.ContextSettings a{display:block;width:22px;height:24px;padding:0;}ul.ContextFunctions li.ContextHelp a span,ul.ContextFunctions li.ContextSettings a span{display:block;width:19px;height:24px;}ul.ContextFunctions li.ContextSettings .fa{display:block;font-size:14px;padding:5px 0px 5px 3px;}ul.ContextFunctions li:last-child:hover > a{background-position:50px 50px;}.ControlRow h2{padding-top:1px;margin-left:8px;height:24px;font-size:13px;line-height:24px;font-weight:bold;color:#000;text-shadow:0 1px 0 #D4D4D4;margin-bottom:2px;}.AdditionalInformation{right:7px;top:7px;font-size:11px;position:absolute;}.AdditionalInformation.ControlRow{top:1px;right:0px;background:none;}.AdditionalInformation.SpacingLoader{margin-left:0px;margin-right:23px;}.RTL 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span{font-size:12px;display:inline-block;z-index:19;color:#555;}.Actions li a:hover,.Actions li span:hover,.OverviewZoom a:hover{border-color:#4cbdae;}.Actions li.NoHover:hover a{background:none;}.Actions li input#SelectAllTickets{margin:0 1px 0 3px;}.RTL .Actions li input#SelectAllTickets{margin:0 3px 0 1px;}.RTL .Actions li:first-child a{background-image:none;}.WidgetSimple .ActionRow.Cluster .Actions > li > a,.WidgetSimple .ActionRow.Cluster .Actions > li > span,#ArticleItems .ItemActions > .Actions > li > a,#ArticleItems .ItemActions > .Actions > li label{font-weight:bold !important;}.Actions li.Inactive a{color:#999;text-shadow:1px 1px #FFF;cursor:default;}.Actions li.Inactive:hover a{background:none;border-color:transparent;-webkit-box-shadow:0 0 0;box-shadow:0 0 0;}.ActionMessage{display:block;float:left;font-size:11px;padding:9px 8px 8px 4px;}.Actions form{padding:4px 4px 4px 0;display:inline-block;}.Actions li.SortBy{padding:5px 8px;}.Actions li 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div.UnreadArticles{display:none;}.TimelineView li.HasArticle div.UnreadArticles{padding:0px !important;margin-left:0px;display:inline-block;height:10px;width:12px;cursor:pointer;}.TimelineView div.UnreadArticles i:first-child{font-size:13px;}.TimelineView div.UnreadArticles i{font-size:11px;}.ItemRow i.Unsupported,.ItemRow a.Unsupported{opacity:0.4;}.ArticleAttachments{clear:both;margin:10px 0px -10px 75px;overflow:hidden;}.Incoming .ArticleAttachments{margin:10px 105px -10px 0px;}.ArticleAttachments li{float:left;margin:0px 10px 10px 0px;background:#e8e8e8;padding:8px 45px 8px 12px;font-size:11px;color:#777;position:relative;}.ArticleAttachments li h5{font-size:12px;color:#000;margin-bottom:1px;text-overflow:ellipsis;overflow:hidden;white-space:nowrap;}.ArticleAttachments li div{position:absolute;top:0px;right:0px;width:30px;height:100%;box-sizing:border-box;overflow:hidden;}.ArticleAttachments li div a{height:50%;display:block;background:#eee;line-height:250%;text-align:center;color:#aaa;transition:all ease 0.3s;}.ArticleAttachments li div a:first-child:last-child{height:100%;line-height:450%;}.ArticleAttachments li div a:hover{color:#333;}.ArticleAttachments li div a + a{border-top:1px solid #ccc;margin-top:-1px;}@media only screen and (min-width:0px) and (max-width:1024px){.Avatar,.ArticleMailContentHTMLWrapper:after,.ArticleHTML:after,.ArticleBody:after,.ArticleMailContentHTMLWrapper:before,.ArticleHTML:before,.ArticleBody:before{display:none;}#ArticleItems .ArticleMailContentHTMLWrapper,#ArticleItems .ArticleHTML,#ArticleItems .ArticleBody,.ArticleMailContent .ArticleMeta,.ItemActions,.ArticleAttachments{margin-left:0px !important;margin-right:0px !important;}#ArticleItems .ItemActions .Actions li{white-space:nowrap;}#ArticleItems .ItemActions .Actions li form{width:auto;overflow:visible;}#ArticleItems .ArticleMailHeader > fieldset{margin-left:20px;}#ArticleItems 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